Where to Start

Funeral planning can get overwhelming, but you’re not alone. Our staff is here to support you and help you through your grief journey while honoring your loved one. To help you get started, below is some helpful information. But please feel free to contact us with any questions.



When a loved one dies at home or somewhere that isn’t a healthcare facility, you’ll need to contact emergency personnel (911 or police) before they can be taken into our care. Often a person is under Hospice care at home. In this situation, please contact that hospice group for their assistance first. They will help you walk through any phone calls including making us aware of your loved ones death.

If your loved one is at a healthcare facility (hospital or nursing home) information to contact Benefield Funeral Home should be on file with them. This facility would contact you and then inform us when they were ready for us to come to that location.

Our staff will contact you as soon as possible regarding your loved one and discuss when we can meet to finish any necessary planning.

If you’re unsure of what to do, please don’t hesitate to give us a call.

If a plan is in place with us for services the funeral director you speak with will go over these details. Often no preplanning is done and certain decisions should be considered before meeting with the funeral director, such as:

  • Burial or cremation
  • Type of casket or urn
  • For a burial, location of their final resting place in grave or mausoleum
  • For a cremation, location of their final resting place through burial or scattering
  • Service types, such as a viewing, service, graveside, memorial, etc.
  • Any religious services, such as clergy or spiritual leaders

Once we have completed the service arrangements we will help with any phone calls that are needed as we begin the process of sharing these arrangements with friends and family. This can be a difficult time, and it is our goal to simplify some of the necessary steps needed early in this process.

This is just a starting point, so don't feel like you need to know all the answers right now. We want to make this process as easy and meaningful as possible, so please contact us with any questions or for more information about your funeral service options.

When We Meet

When you meet with one of our staff members to begin planning the funeral, we'll show you our general price list to give you a basic idea of our service costs. Then, we’ll talk with you about your loved one to get a better understanding of the person and services to honor their life.

Our staff will use this information to help you create a personalized, meaningful service to celebrate your loved one. You can share your funeral preferences and ideas, stories about your loved one, their passions, and any other insights into your loved one’s life.

This process also may include:

  • Preparing and filing the official death certificate
  • Drafting an obituary
  • Scheduling the funeral services and events, including the date, time, and location
  • Selecting a casket, urn, and any other products
  • Choosing pallbearers
  • Arranging transportation

We want to make this process as simple and stress-free as possible, so please bring the following information about your loved one:

  • Date of birth
  • Place of birth
  • Full legal name and home address
  • Social security number
  • Father's name
  • Mother's maiden name
  • Highest education
  • Occupation
  • Veteran's discharge papers (DD-214), if applicable
  • Information about the burial location, if applicable
  • Clergy name and phone number, if applicable
  • Insurance policy information if using to pay for funeral expenses
  • Names and relationships of survivors
  • A recent photograph of your loved one and any clothing you want used when dressing them for the service

Benefield Funeral Home of Ashland
85499 Highway 9, Ashland, AL 36251
Phone: (256) 354-2434

Benefield Funeral Home of Lineville
89076 Highway 9, Lineville, AL
Phone: (256) 396-2888

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